Posts for the ‘Michael's Articles for Amex Open Forum’ Category
6 Small Business Systems That Will Save Your Life
My latest small business article for American Express Open Forum.
Everybody’s doing it. Are you?
No Comments »Customer Service Sells (No, Really, It Does)
One of my articles for American Express Open Forum. This might seem obvious but customer service sells. But, not in the way you might think.
No Comments »Kill The Elevator Speech
In a recent article for American Express Open Forum I revealed my (not-so-secret) mission to kill the elevator speech.
In or out. Pick a team. You’re either with me or against me on this one. Which is it going to be?
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