Posts for the ‘Small Business Systems Advice’ Category
Save the Sale With Service
Recent article from Michale Port for Entrepreneur Magazine on how to save the sale with service.
5 strategies for polishing and protecting your customer-service reputation. Read the rest of this article for more honest to goodness small business sales advice.
1 Comment »Customer Service Sells (No, Really, It Does)
One of my articles for American Express Open Forum. This might seem obvious but customer service sells. But, not in the way you might think.
No Comments »Everyone should have a Google Profile
Google Profile for Michael Port. Can I see yours?
4 Comments »You’re Not Safe Online. Hackers Have Your Number.
An article in today’s issue of The New York Times, “If Your Password Is 123456, Just Make It HackMe,” demonstrates that people favor simple passwords, despite Internet security scares like the recent attacks on Google’s e-mail service. Yikes. It seems that hackers have your number. Is it time to update your passwords?
No Comments » Keynote clips of Michael Port
