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6 Keys to Creating Customer Connection

Michael Port

By Michael Port

My latest article at American Express Open Forum on the 6 Keys to Creating Customer Connection.

“All sales start with a simple conversation. It may be a conversation between you and a potential client or customer, between one of your clients and a potential referral, or between one of your colleagues and a potential referral. An effective sales cycle is based on turning these simple conversations into relationships of trust with your potential clients over time. We know that people buy from those they like and trust, and you’ll begin to earn this trust when you’re able to answer the following key questions…

Read the complete article about how to create connection with customers.

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5 Responses to “6 Keys to Creating Customer Connection”

  1. michaelport says:
    March 15, 2010 at 12:57 pm

    6 Keys to Creating Customer Connection http://bit.ly/bM1N1u

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  2. bookedsolidu says:
    March 15, 2010 at 12:57 pm

    6 Keys to Creating Customer Connection http://bit.ly/bM1N1u

    via uberVU

  3. ChuckHall says:
    March 15, 2010 at 1:02 pm

    RT @michaelport: 6 Keys to Creating Customer Connection http://bit.ly/bM1N1u <Nice article, Michael — thanks!

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  4. loubortone says:
    March 15, 2010 at 2:03 pm

    RT @michaelport: 6 Keys to Creating Customer Connection http://bit.ly/bM1N1u

    via uberVU

  5. BousquetCMP says:
    March 15, 2010 at 2:17 pm

    RT @loubortone: RT @michaelport: 6 Keys to Creating Customer Connection http://bit.ly/bM1N1u

    via uberVU

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